By Barett Poley
Toronto, Ontario — December 15, 2016 — CSN Collision Centres held its fall Ontario regional members’ meeting recently, with the dual purpose of reviewing current programs at CSN and previewing things to come.
The regional meeting in Toronto was the finale of a series of four CSN regional meetings. The larger campaign helped to gather the opinions and thoughts of CSN shop owners across the country.
Larry French, VP of Sales and Marketing at CSN Collision Centres, says that the meetings are part of a wider initiative to provide national updates and get feedback from CSN owners across Canada.
“This regional meeting was equally as successful as our prior meetings in Vancouver, Red Deer, and Halifax, as CSN shop owners come together to collectively provide feedback and input on current programs at CSN,” says French. “In addition to this, they got a glimpse of future initiatives.”
After the review, the meeting went more in-depth into the partnerships CSN upholds, French says. “Trista Anger-Miklusek, CSN’s National Insurance Director, presented all the regions a comprehensive report and perspective on insurance relations as well as introducing some of CSN’s key insurance partners to present to the groups.”
The meeting wasn’t all just review and feedback, however, and professional development was also an important focus of the event. All of the groups heard from Jay Hayward, VP of Operations, with regards to national updates in operations, training and performance. The meetings were also highlighted by an interactive workshop on dealing with stress in the workplace, conducted by Your Latitude Consulting.
The meetings were a huge success, according to Flavio Battilana, COO of CSN. “All in all, the energy and enthusiasm of the CSN Collision Centres from West to East was evident as they prepare for the busy winter months ahead!”