Industry Insider: August 29, 2020

Toronto, Ontario — On August 26, Collision Repair’s Allison Rogers sat down with John Marlowe and Giuliano Bernabei, co-founders of Level 5 Drive. Level 5 Drive, which officially launched in July of this year, is a facility strictly dedicated to providing advanced driver assistance systems—or ADAS—calibrations. The Burlington, Ontario-based company operates strictly business-to-business, working directly […]
Industry Insider: Bodyshop and dealer operations amid COVID-19, featuring Sandy Liguori, president of Woodchester Auto Group

Toronto, Ontario — This week, we spoke to Sandy Liguori, president of the Woodchester Auto Group to hear how it’s been managing both a bodyshop business and dealership services amid the pandemic. Joined by Mike Beier, General Manager of Consolidated Collision Services, Sandy says COVID has brought countless changes to the customer landscape, but has […]
Industry Insider: More on the CSN merger featuring Ryan Bruno, president and CEO

Toronto, Ontario — This past week was a big one for Canadian network CSN Collision Centres as the network announced its merger with the U.S.-based 1Collision. This new union, deemed “a natural fit” by CSN, allows the two companies to offer a unified collision repair experience and claims management solution to the driving public and […]
Industry Insider: Central Auto Repair solves windshield woes

Toronto, Ontario — On this week’s episode of Industry Insider, Collision Repair chatted with Naeem Hassan, owner of Calgary’s Central Auto Repair, to hear how his facility has stepped up to help its community in crisis. On June 13, Alberta experienced the costliest hailstorm in Canadian history, resulting in more than 1.2 billion dollars in […]
Industry Insider: On industry relations







Toronto, Ontario — While industry relations and networking have always been integral in collision repair, the COVID-19 pandemic has presented a conversation on improving industry relationships to improve the overall function of the industry.
Industry Insider: Retooling positions manufacturing sector for success







Toronto, Ontario — In this week’s episode of Industry Insider, we explore how retooling techniques pursued by Canada’s automotive industry could be made a common practice in the post-pandemic era.
Industry Insider: Michel Martineau, Desjardins VP of claims on the future of claims







Toronto, Ontario — On this week’s episode of Industry Insider, Collision Repair sits down with Michel Martineau, Desjardins Insurance vice president of claims, who says insurers are keener to work with facilities that implement photo estimation tools in the post-pandemic era.
Industry Insider: Experiencing parts shortages







Toronto, Ontario — As automakers restart assembly lines across the country with extensive safety protocols and screenings in place, some auto repair facilities are struggling with parts supplies.
Industry Insider: Catastrophe estimation tools prove useful amid pandemic







Toronto, Ontario — On this week’s episode of Industry Insider, we take a look at the product PDR Canada has been using to complete estimations amid social distancing protocols. According to Domenic Serra, owner and operator of PDR Canada, the company has been using its custom-tailored light tunnel to provide estimations at a distance. Serra says the […]
Industry Insider: Photo estimation post-pandemic


Toronto, Ontario — In this episode of Industry Insider, Collision Repair discusses how photo estimation could help facilities offer 24-hour vehicle drop off options post-pandemic.