CRUSHING COMPLAINTS

Trois Riveries estimator put through the wringer to see license reinstated Story by ALLISON ROGERS Trois-Rivières, Québec estimator Stéphane Lachance can finally breathe a sigh of relief after a lengthy deliberation process regarding a complaint Intact Insurance filed against him last year. On September 14, the Mouvement Carrosiers Québec (MCQ) announced a “total victory” for […]

BEFORE YOUR EYES

Story by ALLISON ROGERS Mercedes-Benz Canada introduces interactive remote support system Have you ever found yourself elbow-deep in a repair job, wishing the solution to your challenges would appear before your very eyes? Well, thanks to Mercedes-Benz Canada, that could soon be a reality for you and your staff. In October, Mercedes-Benz Canada announced the […]

HOT SWATCHES

BASF releases 2021-2022 Automotive Colour Trends Collection Story by MAX REID Societal change marked the theme for Asia Pacific’s BASF-dictated colour trends this year. Mobius, Asia Pacific’s key colour for 2022, offers a deep silver-blue hue designed to evoke innovation and “higher levels of understand in our diverse world,” said BASF. China’s key colour—Knowing Ignorance—appears […]