Picking up the Pace: CAA pay-as-you-go insurance customers tripled in pandemic

Thornhill, Ontario – As the pandemic has seen fewer cars on the road and, in turn, fewer collision claims for insurers to settle, pay-as-you-go pricing models have taken a new position in the forefront of auto insurance as CAA reports that it’s MyPace policy has skyrocketed in popularity. CAA announced on Thursday that according to […]

COVID-19: Hail repair hurdles

Calgary, Alberta — The pandemic has created some barriers to repairing vehicles and property damage, including a shortage of autobody parts and labour, due to the Canada Emergency Response Benefit (CERB) recipients who are reluctant to return to work, panellists said Wednesday during Canada’s Catastrophe Conference (CATIQ Connect) February webinar.  COVID-19 has made it more […]

Keeping It Neat: Calgary CARSTAR locations providing free detailing for frontline workers

Calgary, Alberta ⁠—  For the months of May and June of 2020, certain Calgary CARSTAR locations are offering free detailing to frontline healthcare workers.  “The strength demonstrated by doctors, nurses and healthcare workers is extraordinary and offering this service is our way to express our sincerest gratitude towards these heroes,” says Mark Kharfan, owner, CARSTAR […]

Dealer’s Choice: Ontario, Quebec Dealerships reopen to economic uncertainty

Toronto, Ontario — Auto dealerships in Ontario and most of Quebec have reopened for the first time since social distancing measure were introduced in March. Provincial officials in Quebec have delayed the reopening of facilities in Montreal until May 18. Despite reopening, dealerships continue to face challenges resulting from the COVID-19 crisis. Vehicle sales in […]

Watch NOW: Collision Repair’s Frame of Mind with Tim Morgan

Toronto, Ontario — Yesterday, Collision Repair hosted the first webinar of its Open Dialogue series, featuring Tim Morgan, chief operating officer of Spanesi Americas. Collision Repair’s Allison Rogers sat down with Tim to discuss his collision repair expertise, Spanesi’s latest technology and product offerings, how the company is supporting its customers through coronavirus, and answer […]

Service Overhaul: COVID-19 accelerates the industry’s adoption of online infrastructure

Toronto, Ontario ⁠—  COVID-19 has accelerated the industry’s adoption of improved online repair and digital payment infrastructure, according to the results of a recent Collision Repair survey. Nearly 50 percent of respondents said their business has implemented improved online repair updates and improve digital payment infrastructure since the outset of the coronavirus outbreak, while zero […]

Act Amendment: British Columbia extends COVID-19 related temporary layoff period

Victoria, British Columbia ⁠— British Columbia’s provincial government has extended the temporary layoff period to 16 weeks for COVID-19 related reasons. The decision comes about two weeks after Automotive Retailers Association (ARA) President Adrian Scovell penned a letter to the province’s Joint Information Centre raising the layoff concern according to B.C.’s Employment Standard Act. Previously […]

Sector Session: CARSTAR Canada hosting broker-specific webinar with Jeff Labanovich, GM

Toronto, Ontario ⁠— CARSTAR Canada will be hosting a broker-specific webinar session on the current state of Canada’s collision repair industry,  The session, scheduled for May 12 at 1 p.m. EST, will include information on the changes within the collision industry since the onset of the COVID-19 pandemic from CARSTAR Canada’s General Manager, Jeff Labanovich. […]

Layoff Liabilities: Automotive Retailers Association concerned over layoff time limits

Victoria, British Columbia ⁠— B.C.-based Automotive Retailers Association (ARA) has raised concerns over the province’s Employment Standards Act and its connections to COVID-19 layoffs. The Act states that a layoff exceeding 13 weeks in a period of 20 consecutive weeks is no longer considered a temporary layoff, but a termination. If the timeframe were to […]

In the Clouds: Betag takes training online

Toronto, Ontario — May 1, 2020 — Betag North America is now offering technicians, managers and business owners the opportunity to meet with its trainers online. “Our full program of traditional, instructor-led training classes will be available again at 22 regional training centers across the USA and Canada as soon as the current COVID-19 situation […]