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WORKERS ADOPT AI AS EMPLOYERS FALL BEHIND

Car service representative wearing headset working at computer in automotive service centerA new IBM Canada study shows Canadian workers are adopting artificial intelligence tools faster than their employers, raising concerns about the rise of unsanctioned apps in workplaces. The study says 79 percent of full-time workers use AI, yet only 25 percent rely on enterprise-grade systems. The rest use employer tools mixed with personal apps, creating “shadow AI” risks that range from data leaks to loss of control over sensitive information. IBM says many firms lack the data infrastructure and governance needed for secure adoption, noting shadow AI added nearly $308,000 to the average Canadian data breach. Despite risks, 97 percent of workers reported productivity gains, though only 29 percent believe their employer is using AI to its full potential.

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