Albertan Achievement: CSN Collision Centres names CSN Lou’s 2019 ‘Shop of the Year’

Calgary, Alberta — CSN is proud to announce that CSN Lou’s Collision Centre has earned the 2019 Shop of the Year Award. The trophy is presented to the most outstanding shop in the network annually at the CSN National Conference.

“The CSN Shop of the Year Award is the most prestigious honour we give to our collision centres,” said Flavio Battilana, chief operating officer of CSN Collision Centres. “Our team embarks on a thorough process to determine which collision centre represents what CSN is at its core.” 

“Being recognized as Shop of the Year truly is an honour,” said Steven Dupont, owner and general manager of CSN Lou’s. “CSN is such a strong network of high-quality repairers and like-minded owners, to be recognized with this achievement means a lot to me and my staff. Thank you to CSN for this great event and for this award.”

Steven Dupont walked on to the stage to receive the award at the CSN National Conference in Quebec City. He was celebrated loudly by his peers in attendance when he stepped into the spotlight to accept the honour. 

A second-generation shop owner, Dupont is committed to carrying on the family business that started with his father in 1969. A well-known fixture in their community, CSN Lou’s 24,000 square foot location is one of the largest repair facilities in Calgary, Alta.

“Steven and his staff are never too busy to help out. They are selfless and that makes them beloved in their community,” added Battilana. “They give back to their customers and they’re a brilliant example of what it means to make their business about more than just products and services but using family values to guide every decision they make.”

CSN repairs more than 200,000 vehicles a year, helping Canadians get back on the road with the trust and comfort of knowing their vehicle has been returned to like-new condition. Founded in 2002, CSN has developed into the highest quality repair network becoming the leader in collision repair in Canada. For more information, visit

Since 1969, CSN Lou’s has been a leader in the collision repair industry in Calgary. They are committed to high-quality collision repair and world-class customer service. CSN Lou’s is a collision centre that customers can trust. Every day they prove their devotion to repairing their customer’s vehicles to pre-accident conditions. They guarantee the quality of their repairs through the use of advanced repair techniques and OEM repair procedures. For more information, click here.

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