Justin Klaprat is a top-performing general manager at Boyd Autobody & Glass who consistently exceeds sales and EBITDA targets while prioritizing team development and innovative solutions to address rapidly evolving vehicle technology and repair complexity in the collision repair industry.
Justin Klaprat has 8 years of collision repair experience, with 3 years as general manager at Boyd Autobody & Glass
He was nominated for 30 Under 40 and consistently beats monthly sales and EBITDA budgets
During COVID, Justin kept all staff employed while ensuring flat-rate technicians earned at least straight-time wages
He prioritizes team development, safety, and quality repairs as vehicles become more technologically complex
Justin advocates for innovative repair methods over parts replacement and proactive training on new vehicle technology
With eight years in the collision repair industry, and just three of those as a general manager, Justin Klaprat has already made a name for himself as a top performer at Boyd Autobody & Glass. Justin was nominated for 30 Under 40 by Trista Klyne, market manager at Boyd Autobody & Glass. Beating his sales and EBITDA budgets every month, Justin “consistently goes above and beyond, demonstrating exceptional leadership by exceeding expectations in his role,” said Trista.
The collision repair industry has always been a part of Justin’s life, as his father has been a collision manager for more than 30 years. “It provided a quality living that allowed for a family balance that I am now able to achieve with my two young girls,” said Justin. “What motivates me now is the ability to help people out in a time of need.
We work in an industry where if people are lucky they will never need us at all, so being able to guide them in a stressful situation and provide exceptional service is something that motivates me every day.” For Justin, “people are the lifeblood of the collision repair industry.” It then comes as no surprise that a moment of pride in his career was “being able to keep all staff employed throughout COVID, while having the flat rate technicians make at least straight time.” Trista recognizes Justin’s heart for people too. “He prioritizes the development of his team members, offers constructive feedback and consistently delivers outstanding results,” she said. “His dedication to achieving organizational goals and enhancing team performance makes him an invaluable asset.”
Justin is eager to demystify the rapid growth of vehicle technology and accident avoidance systems in the collision repair industry. “Not only are cars getting into less accidents, but when they do, repairing them is becoming infinitely more complicated,” Justin told Collision Repair magazine. “We are always looking for ways to streamline repair procedures while also making sure that the repairs are done in a quality manner with the customer’s safety being our top priority.”
According to Justin, staying ahead of these changes means taking a proactive approach: “Because things evolve so rapidly, you can’t fall behind because by the time that you are caught up, you are already behind again.”
The rapid evolution of the industry means that Justin sees the greatest opportunities for growth in developing “new and innovative ways to repair vehicles instead of replacing parts all of the time.” “I hope to be able to get involved in more training and research regarding repairability and help at the very least field test these new methods of repairing various components,” Justin said. While his time as general manager has only spanned less than 40 percent of his collision repair career, Justin is focused on making every achievement count, just as he has already done.
“He prioritizes the development of his team members, offers constructive feedback and consistently delivers outstanding results. His dedication to achieving organizational goals and enhancing team performance makes him an invaluable asset.” - NOMINATED BY TRISTA KLYNE, MANAGER
