Sebastian Torres built a collision repair empire from his family garage to four CARSTAR locations in Ontario by combining innovative management practices with a strong commitment to mentoring the next generation of skilled workers. His leadership has doubled sales in three locations while establishing a culture where employees grow into management roles and industry leadership positions.
Career progression: Started as a detailer at 15 and became a multi-location owner by age 26, now operating four CARSTAR locations across Ontario
Sales growth: Doubled sales in three of four locations through innovative management and new operational procedures
Mentorship impact: Trained numerous employees who advanced to management roles and positions in insurance, appraisals, and industry leadership
Technology adoption: Pioneered AI estimating and capacity planning tools with Solera, presenting findings at the 2024 CARSTAR Velocity Conference
Community involvement: Supports Cystic Fibrosis Canada and volunteers with Skills Ontario to inspire future collision repair professionals
Sebastian Torres’s collision repair journey began in a place many might overlook: his family garage, where his father, a veteran of more than 25 years in the industry, patiently passed down lessons that would shape a young man’s future.
“I grew up around cars,” Sebastian recalled “My dad taught me discipline, management and how to develop a strong eye for quality.” From a detailer at 15, to a multi-location owner at 26, his story is one of steady growth, both in skill and vision.
But what truly sets Sebastian apart isn’t just his business acumen— it’s his commitment to lifting others up. In 2019, witnessing the industry’s struggle to attract young talent, he shifted gears. He became a mentor, a trainer and a champion for anyone willing to learn, regardless of age or experience.
“Seeing people grow from washing cars to management roles— that’s what I’m most proud of,” Sebastian said. “We’ve built a strong inner circle that’s the foundation of all our success.”
Today, Sebastian operates four CARSTAR locations across Ontario: Simcoe, Brantford, Brantford West and Tillsonburg. Under his leadership, these shops have doubled sales in three of the four locations, a testament to his innovative management style and willingness to try new procedures that enhance performance.
His approach to workforce development reflects a hands-on dedication. Recognizing the challenges in recruiting and retaining skilled workers, Sebastian has put experienced staff in training roles to ensure newcomers receive the support they need to thrive. Many of those trained have gone on to careers outside his shops—in insurance, appraisals and even industry leadership. “I’ve been fortunate to help people develop skills and move into key positions, both here and beyond,” he said.
Technology is another area where Sebastian leads by example. Earlier this year, he worked closely with Solera to bring AI estimating and capacity planning tools into his shops—pioneering their practical use on the floor. His presentation at the 2024 CARSTAR Velocity Conference showcased how these tools are transforming workflows and boosting key performance indicators.
“The collision repair industry has evolved,” Sebastian said. “It’s no longer a dirty, outdated job. Today, much of what we do is done on tablets and computers. It’s a cleaner, more technical trade than people realize.”
Off the clock, Sebastian is equally invested in giving back. He’s a strong supporter of Cystic Fibrosis Canada, organizing car washes and fundraisers that have raised thousands for research. He also volunteers at Skills Ontario, inspiring the next generation to consider careers in collision repair—strengthening the future talent pipeline. Being named a 30 Under 40 nominee resonates deeply. “It’s validation that hard work doesn’t go unnoticed,” he said. “I hope all nominees can motivate others to keep pushing and show that this is a great trade to be part of.”
Sebastian is building more than a successful business. He’s shaping a future where leadership, innovation and opportunity drive the collision repair industry forward.
“Seeing people grow from washing cars to management roles—that’s what I’m most proud of. We’ve built a strong inner circle that’s the foundation of all our success.” - NOMINATED BY COLLEAGUE / PART OF NETWORK
