Survey: Phone is still top communication tool in collision repair
By Mike Davey Hamilton, Ontario — January 10, 2017 — Our most recent survey examined the customer service experience. Most of the participants in our latest survey were facility owners and managers or collision repair executives employed at a banner, network or chain. The survey they filled out asked a number of questions focused on […]
NAIAS: Next year’s hot technology and autonomous vehicles take centre stage
By Barett Poley Detroit, Michigan — January 10, 2017 — The 64th annual North American International Auto Show (NAIAS) is currently underway in Detroit. A few highlights from this year’s show include announcements about the next-generation Toyota Camry and other vehicles, the brand new AutoMobili-D Exposition and the star of the “Cars” movies transition into […]
Discover Leadership training approved for AMi credit
North Richland Hills, Texas — January 10, 2017 — The Automotive Management Institute (AMi) has announced approval of the Discover Leadership Master Graduate Program and Ignition Program for elective credit hours. Past and future students successfully completing the Master Graduate Program will be awarded 60 AMi elective credits hours and the Ignition Leadership Program 24 […]
Speedy Collision deploys Mitchell RepairCenter across its network
San Diego, California — January 10, 2017 — Mitchell International has announced a partnership agreement with Speedy Collision to add Mitchell’s RepairCenter Premier solution across the network. Speedy Collision is an emerging franchise multi-shop operator (MSO) with 25 shops throughout Canada and growing. Currently, the company operates autobody facilities in Alberta, Saskatchewa and Ontario. Speedy […]
