Picking Pockets: N.L. Immigration Minister asks auto insurers to ‘not exploit’ Ukrainian refugees
St. John’s, Newfoundland — From one hardship to another, reports have begun circulating that Ukrainian refugees arriving in Newfoundland are being charged exorbitantly high auto insurance rates, well over the average paid by most Canadians. The Canadian Press got a hold of two auto insurance quotes from a pair of Ukrainian refugees in St. John’s—one […]
Digital Doubts: Customers unsatisfied with digital insurance options, J.D. Power says
Toronto, Ontario — A new study from J.D. Power has found that despite the large amounts of money being poured into customer-facing websites and mobile apps by insurance companies, customer satisfaction with digital shopping is on the decline. The 2022 U.S. Insurance Digital Experience Study found that customer satisfaction fell 16 points from last year, […]
A Key that Fits: Where Ontario’s party leaders stand on auto insurance rates
Toronto, Ontario — Ontarians will be off to the polls in less than a month to elect their new premier and the cost of auto insurance has quickly become a hot button issue for many voters, as each party has laid out a different approach to addressing this bipartisan issue. According to data from the […]
A Pretty Penny: Alberta insurers earned $1.32 billion more than they paid in 2020, report says
Edmonton, Alberta — A new report from Alberta’s superintendent of insurance shows that insurers in the province earned $1.32 billion more in premiums than they paid in claims in 2020, representing a widening gap between premiums and claim payouts. According to the Superintendent of Insurance 2020 Annual Report, Albertan insurers collected $5.81 billion, about $400 […]
Rates and Rebates in Regina: SGI rebalancing insurance rates, battling scammers in rebate process
Regina, Saskatchewan — Saskatchewan drivers may see changes in their auto insurance rates starting tomorrow, as SGI has revenue-neutral rate rebalancing scheduled for the first of the month. SGI says the rebalancing will not cause any change in revenue to the provincial Auto Fund, but will see 49 percent of customers receiving a decrease in […]
Season of the Steal: Auto thefts in Toronto up more than 50 percent compared to start of 2021
Toronto, Ontario — According to newly released data from the Toronto Police Service, auto thefts are up more than 50 percent in the first two months of this year compared to the same period in 2021. Around this time in 2021, 810 auto thefts had been reported in Toronto; this year, the city has already […]
Crash for Cash: Survey finds 42 percent of Ontarians prefer cash settlement for fender benders
Toronto, Ontario — A recent survey from RATESDOTCA seems to indicate that a significant portion of Ontario drivers would prefer to leave their insurance company out of the loop when it comes to small fender-bender accidents. The survey found that 42 percent of Ontario drivers would prefer to pay or accept a cash settlement instead […]
Calm Compensation: Changes to Alberta insurance claims process ‘fairer and more customer-focused,’ says IBC
Edmonton, Alberta — The Direct Compensation for Property Damage (DCPD) system for Alberta’s auto insurance industry came into effect on Jan. 1, moving the province toward a model that incorporates more fault-free policy options. As of the beginning of this year, Albertan drivers are able to claim vehicle damage that they are not responsible for […]
Rebate Season: MPI announces rebates coming in early Feb. for Manitoba drivers
Winnipeg, Manitoba — Manitobans are getting a second Christmas in February as the province’s public insurer announced that rebate cheques and a rate reduction are on the way for drivers in Manitoba. The province’s public utilities board approved Manitoba Public Insurance’s (MPI) request for a 1.57 percent rate reduction for policyholders, as well as a […]
Considerate Claims: Alberta to allow not-at-fault drivers to pursue claims through own carrier
Edmonton, Alberta — Changes are on the way for the Alberta auto insurance industry as the provincial government announced new measures to streamline claims processing for not-at-fault drivers. Starting Jan. 1, drivers will be able to claim vehicle damage that they are not responsible for to their own insurance company and not that of the […]
