Advertisment: Car-O-Liner Automotive Systems » CAR-O-LINER - Order 6158 » COL Leaderboard July 2025 » COL Leaderboard July 2025

Shifting Blame: Dealership denies responsibility for catalytic converters stolen on its property

hyundai
Hyundai is recalling more than 390,000 vehicles in the United States and Canada for issues that can cause engine fires.

Orangeville, Ontario — A Hyundai dealership is in the spotlight after telling a victim of catalytic converter theft that the business was not responsible for thefts, since it was out of their control.

According to a Global News article from Wednesday, a Brampton resident sent her vehicle to the dealership, hoping to replace a faulty component. Instead, her vehicle had its catalytic converter theft stolen.

While legally protected from theft liability thanks to its terms and conditions, this has left the dealership in a position where it may deny any responsibility for securing customer vehicles within the dealership’s property.

“It’s out of our control. We don’t control theft,” said Phil Richards, dealer principal of Orangeville Hyundai.

Improving security is easier said than done and involves a multi-layered approach.  Whether safeguarding your customers’ vehicles or their credit card information, criminals will target the weakest link in your security.

If you’d like to know more, here are some articles to improve your shop and lot’s physical and digital security. Do you have any tips to share? Let us know in the comments below!

Advertisment: Simplicity Car Care » Simplicity - Order 6222 » Simplicity Featured Rect July 2025 » Simplicity Featured Rect July 2025
Page 1 of 1657
Next Page
Advertisment: Global Finishing Solutions » GLOBAL FINISHING SOLUTIONS- Order 6240 » GFS Featured Rect July 2025 » GFS Featured Rect July 2025
Advertisment: Autel » Autel - Order 6246 » Autel Leaderboard July 2025 » Autel Leaderboard July 2025