Collision Repair 21#4

Collision Repair Collision Repair 21#4

THE GREAT GAME OF GETTING RESULTS

Teamwork makes the dream work—but it takes a little more, too Column by TOM BISSONNETTE … CONTINUED FROM PREVIOUS ISSUE In my last article, I touched on how we went from being a flat rate shop to a straight time shop. I wanted to expand on that a bit—I am not endorsing one pay system […]

July 31, 2022

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Can You Believe This

CAN YOU BELIEVE THIS?!

DOE-N’T DO THIS The occupants of a Fort St. John, B.C. vehicle have been arrested by the RCMP for several charges including possession of live wildlife, a one-month-old deer fawn, according to the RCMP—and naturally, some drugs. Reportedly, the fawn enjoyed some time with RCMP members before being handed over to Conservation. It has since […]

July 30, 2022

Collision Repair

TECHNOLOGY NEWS

SPRAYING WITH SEWAGE BMW is partnering with BASF to develop the next generation of paints using an innovative new material—sewage waste. Euphemistically dubbed “sustainable paints made from bio-waste,” these matte paints are part of the company’s focus on sustainability and reduced CO2 emissions. Most importantly, these new paints are chemically identical to previously manufactured body […]

July 30, 2022

Collision Repair

OEM NEWS

A WELD TO THE WISE Toyota announced it is icing the use of heat to straighten body and frame components on OEM repairs, as well as reinforcing pre-existing welding techniques, in a Collision Repair Information Bulletin (CRIB) issued in June. The automaker says that, due to the high-strength sheet steel used for structural body and […]

July 30, 2022

GETTING THE SHINE BACK

Part Two: Timing is everything Column by JAY PERRY In this article we are going to focus on the second of three fundamentals we must establish with each customer in order that we deliver a product or service that is going to fully satisfy the customer. As each of you leaders know, the customer’s expectations […]

July 29, 2022

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THERE IS NOTHING FINER THAN A NICE ‘SPLASH’

Summer colours are wonderful when they match Column by STEFANO LIESSI I began my career in the collision industry on the floor in the refinish department. A few years amid the lacquer putty and primer. I can still smell the sweet scent of talc. Sadly, it will be one of the scents that likely triggers […]

July 29, 2022

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MEETING IN MONACO

Industry delegates return to the international stage Story and photos by ALLISON ROGERS The International Bodyshop Industry Symposium (IBIS) sure knows how to throw a welcome-back party. The organization held its first in-person Global Summit in June, which saw hundreds of international industry delegates travel to the principality of Monaco to network along the shores […]

July 29, 2022

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A place to plant your roots

Cassie Rossen has helped build a business that sticks it out for the long-haul Story by MAX REID It can be hard to tell that you’ve hit your stride if you never look back on when you were crawling. The collision repair industry has changed a lot in the 21st century and, arguably, it’s better […]

July 29, 2022

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