Collision Repair 21#4

Collision Repair Collision Repair 21#4

THE AUTEL IA900WA – THE POWER OF ONE

THE SEPTEMBER DEADLINE FOR AUTOMAKERS TO HAVE CITY-SPEED AUTOMATIC EMERGENCY BRAKING (AEB) ON 95 PERCENT OF THEIR NEW VEHICLES IS LOOMING. TWELVE BRANDS—AUDI, BMW, FORD/LINCOLN, HONDA/ACURA, HYUNDAI/GENESIS, MAZDA, MERCEDES-BENZ, SUBARU, TESLA, TOYOTA/LEXUS, VOLKSWAGEN, AND VOLVO—HAVE ALREADY MET THAT VOLUNTARY GOAL. If the remaining eight brands meet the mark, more than 99 percent of all new […]

August 4, 2022

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PEOPLE ON THE MOVE

WARREN BENNETT | RETIRED After 43 years of dedicated service, Warren Bennett is retiring. Bennett first started his insurance career in the 1980s as an insurance appraiser. He most recently served as the manager of claims for Desjardins’ commercial partnerships, though he’s acted in many roles with Desjardins and State Farm over his career; […]

August 4, 2022

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PAY, PERKS, AND CUSTOMER SERVICE

How the industry needs to change Column by NANCY ROLLAND Industry operators are going to have to treat their employees and their customers better if they hope to remain competitive. That was the message several hundred collision repair operators and suppliers heard loud and clear at the recent Southeastern Collision Conference in South Carolina. The […]

August 2, 2022

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MONTREAL MEET-CUTE

Reunited at CCIF—and it feels so good Story and photos by ALLISON ROGERS Canadian industry stakeholders recently gathered for the Canadian Collision Industry Forum’s (CCIF) first event in two years, four months and three days—not that we were counting. CCIF chairman Paul Prochilo said all verticals of the industry were represented at CCIF Montreal: 51 […]

August 2, 2022

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INSURANCE NEWS

FOLLOW THE MONEY An interactive map published by British Columbia’s provincial insurer delves deep into the specific intersections on Vancouver Island where the most auto collisions occur—incidentally, also giving shop owners a good idea of where to invest in advertising. According to the Insurance Corporation of British Columbia’s data, which is as recent as April […]

August 2, 2022

BUSINESS NEWS

AXES UP Members of southern Ontario’s aftermarket community unleashed their inner viking on a hot Saturday afternoon in July, as Treschak Enterprises raised $11,500 at its third annual Axes Up for the Fonthill Legion fundraiser. The afternoon of axe throwing, taken part in by a record 50 throwers this year, has become an annual tradition […]

August 2, 2022

Collision Repair

INDUSTRY NEWS

BOOTS ON THE GROUND July 15 marked World Youth Skills Day, and this year the federal government put particular stress on addressing the labour gap soon to be left by Canada’s rapidly retiring workforce. In observance of the day, Minister of Official Languages and Minister responsible for the Atlantic Canada Opportunities Agency (ACOA), Ginette Petitpas […]

August 2, 2022

FINDING SUCCESS IN SUCCESSION

Succession planning is one of the most overlooked aspects of a business strategy By STEVE LEAL You’ve worked hard to build a flourishing business, earned the goodwill of your customers and are now wondering what happens to your legacy when you retire. How do you put your hard-earned business into the right hands and retire […]

August 2, 2022

succession planning article

BREAKING POINT

Let’s hope it doesn’t get there By DARRYL SIMMONS The response to my last column, “The Tipping Point” was a lot greater than I had expected. Thank you for sharing your concerns. Letters via email came from across the country and each one was saying the same thing. As a shop owner or manager, you […]

August 1, 2022

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UNCOVERING HIDDEN DAMAGE

The time to look for issues is before alignment, not during If you’re not looking for something, will you find it anyway? Sometimes. Maybe. More likely, maybe not. When it comes to collision repair, that’s a problem. For the customer, and for the repair shop. Missing things that could or should have been caught results […]

July 31, 2022

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INTERNET REAL ESTATE

Valuable websites are non-negotiable Column by VENESSA DI VITO When thinking of a website, I no longer regard it as just a tool to gather contact information. When the Internet went public 29 years ago, many people, including myself, used it to gather emails for people and companies. In fact, many sites were created just […]

July 31, 2022

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NO EXCUSES

Your staff deserve air conditioning Would you want to work in a sauna? Probably not. As Canadians, we’re blessed to experience the four seasons: from the snowy, whiteout conditions in the winter months to the blazing hot storm-inducing temperatures of summer. As such, though, we are burdened with the responsibility of the HVAC. Believe it […]

July 31, 2022

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