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Ask Aviva: Aviva auto claims v-p delves into details on ‘AutoCare Centre’ network

Toronto, Ontario — Rosallie Papa-Reid, v-p of national auto claims at Aviva Canada, recently sat for a one-on-one interview with Insurance Business Magazine, during which the insurer’s newly launched “AutoCare Centres” were discussed at length. The opening of Aviva’s first AutoCare Centre in North York turned some heads in the collision repair industry back in […]

TAI-ed Together: Toyota Auto Insurance expands into Calif., no word yet on plans for Canada

Toronto, Ontario — Toyota’s in-house auto insurance division has officially made its way into California, marking the ninth U.S. state to receive the Japanese automaker’s “customizable coverage” insurance offerings. The company said further expansion of Toyota Auto Insurance (TAI) will be seen in the coming months, with plans to integrate Oregon, Georgia and Colorado into […]

Fee Freeze: ICBC approved for two-year rate freeze, utilities commission review to follow

Vancouver, British Columbia — Ask and you shall receive—if you happen to be ICBC, that is—as British Columbia’s crown insurer has been approved for a two-year freeze in auto insurance rates, amid rising inflation among drivers. The British Columbia Utilities Corporation (BCUC) confirmed last Tuesday that ICBC and its basic policyholders will see their insurance […]

Crystal Ball: No break in insurance, repair cost inflation coming in 2023, Ratehub.ca predicts

Toronto, Ontario — The insurance experts at Ratehub.ca published their predictions for 2023 in late December, with results showing little reprieve on the way for an already strained insurer-repairer ecosystem, as inflated repair costs have trickled downward to increased premiums for customers. Statistics Canada’s October Consumer Price Index report for passenger vehicle insurance premiums shows […]

Hall of Shame: MPI releases ‘Top 5 Frauds’ list for 2022

Winnipeg, Manitoba — The holiday season is over, and with that we as humans may resume the regularly scheduled fear and suspicion we love to direct toward one another, spurred on in part by things like the MPI “Top 5 Frauds” list of 2022, released just last week. Whether you like to shake your head […]

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