| Phillipe Dumas and Alain Langlois, owners of CARSTAR Cap Rouge. |
Hamilton, Ontario — April 11, 2014 — CARSTAR Automotive Canada furthers its continuing expansion in Quebec as it welcomes Cap Rouge Impact Body Shop to its franchise group. Located in the heart of Cap-Rouge at 1344 Provancher Road, the easily accessed centre can handle seven vehicles inside the production area and about 25 outside.
CARSTAR Cap Rouge owners Philippe Dumas and Alain Langlois lead a competent and well-seasoned teams. Langlois handles the centre’s management, assisted by coordinator Hélène Bolduc, whose functions are primarily handling communications and greeting clients, as well as administrative support for the owners. Dumas, a collision repair technician with more than 16 years’ experience, ensures that the vehicle repair process runs perfectly. A painter with more than five years’ experience completes the technical team.
This small team is very well structured. All of the members carry out their duties precisely and energetically. At CARSTAR Cap Rouge, client satisfaction is handled by a team of professionals. As Philippe Dumas likes to say, “Good things come in small packages. It’s not the size of the team that counts, but the quality of the work produced. At our centre, we function like a chain where each link must be just as solid as the one that comes before. We are proud of our repairs, and our clients are our sole motivation.”
“We joined the CARSTAR family because we felt them to be a perfect match for our own values and business model. We will also be granted sufficient freedom to develop further, while getting the support needed to attain that goal.”
