Stand Up, Speak Out: Customer relations survey

Toronto, Ontario -- In the decade leading up to the coronavirus pandemic, progressive collision repair business owners put considerable effort into improving customer relations practices. In the years since the global pandemic, this focus on improving clients' experience has waned. 

This week, Collision Repair staff are asking readers to discuss how their approach to customer relations has been affected by the rise of hybrid work, artificial intelligence and changing consumer expectations.

The results of this survey will be revealed on September 18.

Customer relations survey collision-repair-mag.formaloo.me