August 24, 2020
Toronto, Ontario — Mitchell 1’s new MessageCenter texting app that allows shop owners to text message customers directly, is now available in Canada.
With MessageCenter auto repair shops can reach out to their customers right away with two-way text messaging directly from inside the Manager SE shop management system. This app eliminates roadblocks such as calls going to voicemail or emails that go to an address that the customer may not check on a daily-basis. The MessageCenter app is an optional add-on to the Manager SE system.
Key features include:
- Text messaging directly from Manager SE work-in-progress, order revision or appointment editor screens
- Unique, dedicated texting number (with area code) for each shop
- Flexibility to send on-the-fly text messages or create and use custom templates
- Conversations with customers (text threads) are saved for later review
For more information, click here.
