AI virtual assistant, Charlie, may be in a shop near you soon

By CRM Staff   Toronto, Ontario — April 24, 2018 — Collision repairers across the globe could soon be sharing a co-worker. Charlie, a digital service assistant which could be thought of as the automotive aftermarket’s version of Siri, was unveiled by Bosch Engineering in March.   “This patent-applied-for dealership partner aims to bring a […]