What Drivers Want: AIA Canada releases report on service centre preferences
Toronto, Ontario — The Automotive Industry Association of Canada (AIA Canada) has released a new report that dives into how drivers determine who gets dibs on their vehicle’s repairs, the independent or the dealer. In its press release, AIA Canada says this latest report explores the behaviours of vehicle owners and what variables affect their […]
Bimmer Beware: BMW drivers display more psychopathic tendencies than other drivers, claims study
Toronto, Ontario — It might be in your best interest to stay on the good side of BMW drivers, as a recent survey from Scrap Car Comparison showed that drivers of that particular brand, as well as EV and vanity plate owners, display the most psychopathic tendencies. In an absolutely worthwhile and important survey, Scrap […]
Quarantine Queries: AIA Canada releases Consumer Behaviour report on COVID-19 pandemic
Ottawa, Ontario — Alongside the release of November’s Monthly Minute newsletter, AIA Canada has put out a new report as part of its Consumer Behaviour Series that engaged 2000 Canadian drivers on how they were affected by the COVID-19 pandemic. AIA Canada president J.F. Champagne delved into the report at length during a webinar on […]
Stand Up Speak Out: Evaluating EVs
Toronto, Ontario — With climate commitments furiously being put into place across governments of all levels over the past several years, Collision Repair wanted to hear from readers to see where the Canadian collision repair community stands on the Trudeau government’s recent commitment to end the sale of all gas-powered vehicles by 2035. On July […]
Soundtrack to Success: CRM readers chime in with what they’ve been listening to lately
Toronto, Ontario — The bodyshop can be a noisy place; someone could be welding in one area, a heavy-duty fan could be blowing in another, reception is bustling with customers and phones are ringing all day long—maybe there’s a shouting match with an insurer, or two. That’s why we here at Collision Repair decided to […]
Survey: Hiring quality staff tops the list of repairer concerns
By Mike Davey Hamilton, Ontario — August 8, 2017 — What keeps you up at night? If you’re like the majority of shop owners who responded to our most recent survey, then the answer is “hiring quality staff.” This was far and away the strongest answer from our survey respondents, with 50 percent of respondents […]
Survey: Digital engagement in collision repair
By Mike Davey Hamilton, Ontario — June 6, 2017 — Collision repair is still a hands-on business, but the digital realm is more important today than ever before. Collision Repair magazine’s latest survey asked our readers to fill us in on the level of digital engagement at their facilities. Collision Repair magazine runs new surveys […]
Survey Says: Mechanical measuring more common, but electronic provides more accuracy
By Mike Davey Hamilton, Ontario — January 31, 2017 — There’s never been a time in collision repair when measuring wasn’t important, but we’ve certainly come a long way from the time when the term “rule of thumb” could be taken literally. Our most recent survey asked our readers about the preferred methods of measuring […]
Results of shop type survey, next survey looks at scanning habits
Peterborough, Ontario — December 6, 2016 — The results of our first survey are in! Last week, Collision Repair magazine introduced a new weekly survey to help provide you with a snapshot of various aspects of the autobody business and the larger automotive claims economy. Every Wednesday, we’ll bring you a fresh survey, along with […]
