Common Goals: ELC Solutions v-p speaks on co-operation between repairers, tow truck operators at CCIF Toronto
Toronto, Ontario — Tough times can sometimes raise tensions among the various partners in the collision industry, but Lane Bailey, vice president of ELC Solutions and former insurance industry investigator, urged a CCIF Toronto audience audience on Friday not to paint all towers with the same brush when negotiating. Bailey’s talk was entitled “Navigating the […]
Towing the Line: Ontario police expand requirements for tow operators applying for requested service status
Toronto, Ontario — As the one-year mark on a number of major overhauls to Ontario’s towing industry approaches tow truck operators looking to reapply as OPP-requested services are on the hook to complete their own criminal record checks this time around following a series of updates to the provincial program. Towing and Storage Service Operators […]
The Mental Toll: Study shows demand for post-crash emotional support, greater confidence in vehicle tech
Toronto, Ontario — According to recent study from a United Arab Emirates-based road safety advocacy group, technology like automatic emergency brake systems do wonders in keeping us out of physical danger, but little has been done to address the invisible wounds that come with auto collisions. RoadSafetyUAE, in partnership with OnStar, has been studying the […]
Safer Shoulders: Alberta amends Traffic Safety Act to better protect roadside workers
Edmonton, Alberta — A new amendment to Alberta’s Traffic Safety Act will require drivers to slow down to at least 60 kilometres an hour when passing stopped roadside worker vehicles with flashing lights. The updated Bill 5 aims to cover roadside maintenance workers and snowplow operators with protection under the Traffic Safety Act; similar to […]
No Help from Hyundai: Family left stranded as automaker’s roadside assistance failed to assist
Kitchener, Ontario — An Ontario woman says her family was stranded in 30-degree heat for hours and Hyundai’s roadside assistance failed to help the family get home. Shama Cunningham along with her husband Bruce and their daughter Jessa were driving home from their cottage in Trenton, Ont., when on Highway 401, their 2020 Hyundai Venue […]
Token of Trust: CAA named most trusted brand in Canada by Gustavson Brand Trust Index
Toronto, Ontario — The Canadian Automobile Association (CAA) has been named the most trusted brand in Canada for the second year in a row in the annual Gustavson Brand Trust Index, released on May 3, 2021. CAA has been rated one of Canada’s top two most trusted brands in the index for five years running. […]
