Survey: Following OEM procedures best way to avoid liability
By Mike Davey Hamilton, Ontario — October 17, 2017 — The need to follow OEM procedures has been mentioned by numerous industry figures and OEM position statements, but the recent verdict against John Eagle Collision Centre in Texas has thrown the situation into stark relief. In brief, the facility did not follow OEM procedure when […]
Improving Standards: John Eagle to help promote OEM procedures after lawsuit
By Tom Davis Dallas, Texas — October 5, 2017 — John Eagle Collision Center and attorney Todd Tracy of Tracy Law Firm have “agreed to work together today to improve safety standards in the nation’s collision repair industry,” according to a joint press release. The announcement follows a Dallas county civil jury’s verdict, as reported […]
Shop ordered to pay $31.5 million in damages for improper repair
By Tom Davis Dallas, Texas — October 3, 2017 — John Eagle Collision Center, a Texas-based repairer, has been ordered to pay $31.5 million USD in damages after a jury ruled its “improper repair” was liable for the severity of the crash of a 2010 Honda Fit. A Texas jury on Monday awarded the driver […]
Friday Fun: BC brokers in hot water for improperly accessing AutoPlan
By Jeff Sanford Toronto, Ontario — July 27, 2017 — In this week’s edition of Friday Fun we look into how brokers in BC are under investigation as a result of allegations that they improperly accessed the province’s Autoplan system, a court action in the US that alleges a shop didn’t follow OEM procedures, how […]