Conferences in the Cloud: IBIS launches digital conference platform
London, United Kingdom — On July 23, the International Bodyshop Industry Symposium (IBIS) launched its all-new digital conference platform, IBISConnect. IBISConnect Africa, the first-ever conference to be hosted on the platform began at 10 a.m. South African Standard Time on July 23, with a schedule chock-full of digital networking opportunities through customized chat rooms, live video […]
Steering Success: IBISConnect Africa explores insurer intelligent repair routing strategies
Cape Town, South Africa — U.K.-based Insurer Admiral Group believes intelligent repair routing strategies—which sees insurers triage collision claims to the “most appropriate” repair facility for the job—could have the power to transform key performance indicators and, by extension, customer reviews and perception. During the IBISConnect Africa broadcast on July 23, Tom Avon, a procurement […]
Leading Lights: Michael Macaluso on the evolving repair market
Toronto, Ontario — Michael Macaluso, group president & executive vice president of Driven Brands Paint, Collision and Glass segment recently discussed what he believes to be the biggest challenges facing the Canadian collision repair market. During a recent interview with Jason Moseley, CEO of the International Bodyshop Symposium, Macaluso said incoming industry challenges will fall […]
