Insurer Report Card 2024: Collision repairers grade Canada’s top insurers
Toronto, Ontario — It’s that magical season again—time to don your grading hats and provide feedback on Canada’s automotive insurers! Collision Repair presents to you: the 2024 Insurer Report Card survey. Loading…
Fraud Frenzy: Canadian auto fraud up 54 percent thanks to ID theft, fake credit applications, says Equifax Canada
Ottawa, Ontario — Identity theft and fake credit applications have caused Canadian auto fraud to surge 54 percent compared to a year ago, according to a recent report from Equifax Canada. Ontario is the province that has experienced the most significant increase in auto fraud, with rates doubling since Q2 2023, said Equifax. First-party fraud, […]
Aviva Advisory: Insurer warns of ghost brokers in Canadian market
Toronto, Ontario — Aviva Canada is cautioning Canadians to beware of a ghost broker known as AllcoveredbyAviva or Allcoveredbrokers advertising on social media sites such as Facebook, claiming to be affiliated with Aviva and selling fake insurance, the insurer wrote last week in a release. “It has come to our attention that Canadians are being scammed by representatives of […]
Off the Record: 73 percent of insured drivers prefer to pay out of pocket for repairs
Toronto, Ontario — Nearly two-thirds of American drivers would prefer to pay out of pocket and avoid using auto insurance in the event of an accident, according to a survey of 2,000 American consumers, conducted by LendingTree. Of those who did file a post-accident claim, 24 percent regret doing so. According to LendingTree’s survey, 39 […]
Hunger Pains: Intact says its ‘appetite’ in Alberta auto insurance market reducing
Edmonton, Alberta — Intact Financial Corp says its appetite for Alberta auto insurance business is “reducing” in light of the provincial auto insurance rate cap. During a Q2 2024 earnings call, Intact CEO and Director Charles Brindamour said Alberta’s “artificial cap that is below inflation” makes it “very hard for the industry.” “As a result, […]
Sustainability Sessions: Solera and Simplicity Car Care host Automotive Industry Sustainability Summit
Toronto, Ontario — Simplicity Car Care and Solera Audatex joined forces on Tuesday in Toronto to host an inaugural Automotive Industry Sustainability Summit dedicated to paving a road to net-zero in the collision repair and auto claims economies. Highlighting the event was the joint launch of The Canadian Claims Economy Sustainability Council a joint initiative […]
Like a Good Neighbour: State Farm to pay $2 million fine for underpaid claims in Montana, U.S.
Montana, United States — Insurance provider State Farm will pay a US$2 million settlement following a two-year investigation by the Montana State Commissioner of Securities and Insurance (CSI) into the insurer’s claims handling practices. The investigation revealed that State Farm had underpaid some drivers who had been in accidents with State Farm’s insureds from November […]
Winter Wipeouts: More than 300 crashes reported in Edmonton, Alberta following first major snowfall
Edmonton, Alberta — More than 300 crashes have been reported to the city in Edmonton, Alberta following the first major snowfall of the season, which began Tuesday morning. On Tuesday, 227 people reported a crash to Accident Support Services International Ltd. (ASSI), which runs the city’s collision reporting centres. Of those 227 crashes, 28 vehicles […]
Lawsuit Highs and Lows: Legal costs impacting auto insurance premiums in Alberta
Edmonton, Alberta – According to a new report from consulting firm MNP, fees associated with post-collision lawsuits have emerged as a significant contributor to rising auto insurance premiums in Alberta. In its report, MNP found that legal fees accounted for approximately 20 percent of premiums in Alberta, translating to nearly $200 annually for each driver. […]
Toyota Tops Tesla: Customers weigh in on top-voted consumer car brands
Michigan, United States — Overall customer satisfaction has grown among American car buyers, according to the American Customer Satisfaction Index (ACSI). The ACSI Study 2022-23 highlights the overall satisfaction based on interviews with 8,941 customers, chosen at random between July 2022 and June 2023. According to the study, overall customer satisfaction with the automobile industry […]
