Greg Horn of Mitchell on communicating repair costs to your customer

Greg Horn of Mitchell discussed how shop owners can better communicate rising repair costs in a recent interview.

By Jeff Sanford Toronto, Ontario — February 22, 2016 — Mitchell International recently published its quarterly Industry Trends Report. In the latest edition, Greg Horn, Vice President of Industry Relations at Mitchell, focused on the inflation rate driving car repair prices. The results reflect what any shop owner knows intimately—the costs of repair are rising […]

Mitchell webinar to examine how often top damaged parts are replaced

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San Diego, California — August 10, 2015 — Mitchell has announced the date for its latest webinar to discuss the company’s Q3 2015 industry trends report. The 60 minute webinar will be led by Greg Horn, Mitchell’s VP of Industry Relations. Horn will discuss a number of topics of interest to repair professionals, including how […]