Publisher’s Page: Reflections on SEMA 2024
Las Vegas, Nevada — As the dust settles after another exhilarating SEMA Show in Las Vegas, I find myself reflecting on the invaluable experiences and connections forged during this iconic event. For anyone involved in the collision repair industry, attending trade shows like SEMA is not just beneficial—it’s essential. This year was a testament to […]
MISSION CRITICAL
Find your leading edge through strong leadership Column by JAY PERRY In a recent article in the Business Development Bank of Canada (BDC), the former BDC President and CEO Jean-René Halde stated, “Leadership is the key driver of best practices, innovation and productivity. It’s not surprising that there is strong correlation between leadership development and […]
THE CRUX OF THE MATTER
An open letter to insurance companies Column by TOM BISSONNETTE It’s hard to believe that I have been involved with the collision repair business since 1982! I have seen my fair share of change and challenges: the advent of the unibody vehicle, plastic bumpers, two stage paint products, water borne paints, new metals, composite materials, […]
OFF TO THE MARKET
Your five-step, budget-friendly marketing guide to achieve successful results in 2023 Column by VENESSA DI VITO Why is it that the phrases “marketing budget” and “collision repair facility” are rarely if ever mentioned in the same sentence? For 60+ years, we as the collision repair industry have constantly put the concept of marketing—and the actions […]
ON THE BRINK
At the minute, it doesn’t pay to consider a career in autobody Column by MEGHAN MCEWEN There are two large forces in play which, together, are wreaking havoc within the automotive service industry. A rapidly aging and exponentially disappearing workforce combined with significant difficulty recruiting young, new talent have already made for dire consequences throughout […]
TIME TO PLUG IN
ARC notes EV gaps for recyclers, key strategies in new report By STEVE FLETCHER The official Roadmap and Implementation Plan for the Management of End-of-Life (EOL) Electric Vehicles (EVs) in Canada has been prepared by the Automotive Recyclers of Canada (ARC) with the financial support of Natural Resources Canada’s Canadian Minerals and Metals Plan. The […]
Wish List: Top 10 holiday gift ideas for your collision repair facility
By Venessa di Vito, Auto+ Performance Original article available here Christmas is that one holiday that is supposed to be full of everything magical, cheery, and bright. But, to some, it can also be one of the most stressful and difficult times of the year. Trust us, we understand. Between a fluctuation in store hours […]
Reflect and Rebuild: It’s time we bring trust back to the trade
By Chelsea Stebner The definition of trust is the reliance on the integrity, strength and ability of a person or a thing. A confident expectation of something. It is a simple word with big meaning in our world right now. Trust is eroding society right now, in relationships, in business, in politics. The lack of […]
Held to Account: Jay Perry on responsibility and continuous improvement
By Jay Perry One of the most challenging parts of leadership is the issue of accountability. We all know and want the benefits that can come from holding ourselves and our team to account for quality of services or products, our policies, actions and decisions but the balance required to do it properly can be […]
Forged In Fire: A welcome fresh start follows the flames
By Jay Perry At the mention of the Metal Ages, we can all conjure up images of blacksmiths working the metal of their craft using fire to strengthen the product of their labour. I think this is an appropriate metaphor for the year that is finally in the record books: 2020. It was a tough […]
