Solera at SEMA: Michel Caron details company’s current focus, from AI, Qapter and beyond
Las Vegas, Nevada — Collision Repair mag caught up with Solera | Audatex Canada’s VP of Sales Michel Caron earlier this month at the company’s SEMA booth, where we chatted about the company’s history with the show; new developments to the Qapter claims platform and the current issues the company sees in the collision repair […]
Real Trust in Artificial Intelligence: Solera report says 79 percent of drivers trust AI to handle claims process
Toronto, Ontario — A recent consumer survey from Solera suggests that people are getting more comfortable putting their trust in artificial intelligence, reporting that 79 percent of drivers would trust an AI to handle the entirety of their claims experience. Society appears to be growing more accustomed to interacting with intelligent machines, as the latest […]
Tips of the Trade: Penn. bill to require repair shops to identify suspected hit-and-run drivers
Philadelphia, Pennsylvania — A bill currently before the Pennsylvania state senate could require auto repair shops to play a part in tracking down drivers involved in hit-and-run collisions. Put forth by Sen. Anthony Williams (D-Philadelphia) and approved 11-0 on Tuesday, the bill calls for the establishment of an alert system to notify repair shops of […]
Winds of Progress: North Carolina woman fights to keep ‘FART’ license plate
Asheville, North Carolina — When you’re young, you dream about what cause you might end up dedicating your life to—fighting fires, rescuing animals, traveling to outer space—or the fight to keep a vanity license plate that says “FART.” Karly Sindy of Asheville, N.C. is proudly carrying the torch for toilet humour after the DMV told […]
Peaks in the Prairies: SGI sees increased claims volumes
Regina, Saskatchewan — Saskatchewan Government Insurance (SGI) is working through a period of increased claims volumes thanks to an active storm season in the Prairies. According to an email distributed by the Saskatchewan Association of Automotive Repairers (SAAR), the claims volumes over the last six-to-eight weeks have been above average. “Although the claim operations team […]
In Tune with the Times: Solera unveils new logo, website
Westlake, Texas — Solera is unveiling a new logo and website that it says “more accurately” represents the company in today’s automotive space. “The logo includes a stylized lightning bolt that symbolizes our commitment to leveraging our speed, data, and solutions to help accelerate your success,” wrote Solera in its announcement. The company says its […]
Qapter Down South: Tesla Insurance to use Audatex Qapter software on Texas, Calif. claims
Toronto, Ontario — American collision repairers must now get on the Audatex agenda when repairing Tesla vehicles going forward, as the automaker’s insurance wing announced a partnership with Audatex to use their Qapter platform on all Tesla insurance claims. Tesla Approved Collision Centers (TACC) were notified of the change through an email sent out in […]
Call it a Wash: British Columbia assessing damage following severe rainfall, flooding
Victoria, British Columbia — Weather warnings in B.C. were eased Tuesday morning following days of intense rainfall that caused severe flooding and major highway closures across the province. Thousands across southern B.C. were under an evacuation order Monday and Tuesday due to a storm that washed out major highways, spurred mudslides and cut power across […]
A Qapter Audience: Gore Mutual Insurance to use Solera’s Qapter for damage assessment
Toronto, Ontario — Gore Mutual Insurance broke ground on Tuesday as the first Canadian insurer to partner with Solera Audatex to use the company’s Qapter Estimating Platform for use in insurance claims procedure. Joining a number of insurance companies operating around the world, Gore Mutual is the first Canadian insurer to utilize Qapter to assess […]
Reeling in the Net: MPI reports claims costs down, net income $115.5 million
Winnipeg, Manitoba — Auto claims costs are down in Manitoba as the provincial insurer reported a 27.3 percent drop in the first quarter of 2021. “The first quarter of 2021/22 saw a continuation of the favourable claims experience of 2020/21 with the frequency of collisions occurring at a rate approximately 20 percent lower than generally […]
