Week in review – March 8, 2019
By CRM staff Toronto, Ontario – March 8, 2019 — So what really happened this week? What were the biggest headlines concerning the collision repair and automotive community? Collision Repair has prepared the top five news headlines from the week. 1. Volvo Parts Restriction While Volvo Car USA has announced that it has restricted the sale of […]
CCC introduces world’s first AI estimating tool
By CRM staff Toronto, Ontario — December 4, 2018 — CCC Smart Estimate has just been introduced as the world’s first in-production artificial intelligence (AI) solution for vehicle estimates. “Many other industries are already benefitting from AI, and now it’s the insurance industry’s turn,” said Jason Verlen, SVP, product management for CCC. CCC Information Services Inc., […]
CCC releases February industry trends: Fourth industrial revolution
By CRM Staff Peterborough, Ontario — February 14, 2018 — According to CCC’s January industry trends, the frequency and severity of automotive collisions will continue to grow in the coming years based on national trends. This will maintain the demand for auto repair shops for the foreseeable future, despite the move toward autonomous vehicles. […]
Survey: AI will supplement human estimators, not replace them
By Mike Davey Hamilton, Ontario — October 24, 2017 — Humans aren’t obsolete when it comes to preparing estimates, but the majority of readers who responded to our most recent survey believe that artificial intelligence (AI) tools will someday supplement their abilities and make the process faster and more accurate. Both Mitchell and CCC have […]
Mitchell launches AI-enabled estimate review; signs integration agreement with OEConnection
By Allison Preston San Diego, California — October 17, 2017 — Mitchell has announced the launch of Mitchell WorkCenter Assisted Review, which the company says is the first integrated workflow solution to leverage artificial intelligence (AI) for the estimate review process. By using visual computing to analyze photos, the solution uses machine-learning technology to help […]
Friday Fun: Customer service beats cycle time, an elephant beats cars and Ford beats potholes
By Jeff Sanford Toronto, Ontario — February 18, 2016 — It’s time once again for our weekly round-up of news, facts and general weirdness from around the collision repair sector and beyond. – A very interesting idea is contained in a new research report. Believe it or not, but cycle time might not be the […]
