Desjardins and Aviva Canada’s joint investigation catches unlicensed auto insurer

By CRM staff Toronto, Ontario — March 18, 2019 — A man in Ontario is facing charges for selling fraudulent auto insurance to drivers, which was conducted from a joint investigation done by Desjardins Insurance and Aviva Canada. In mid-2018 Desjardins Insurance learned of allegations of fraudulent activity by Sherif Aly, an Ontario resident not licensed to sell […]

Bodyshop owner claims Aviva’s secret cameras broke laws

Cos Licursi, the owner of Eugene Collision in Toronto, is arguing Aviva’s secret investigation of ten Toronto-based repair facilities is criminal. (Mary Webster/CBC)

By CRM Staff   Toronto, Ontario — May 28, 2018 — Next month, an Ontario court will deal with the question: Is secretly placing cameras in a private business against the law?   The question comes after insurance company Aviva Canada planted cameras in cars which were sent and repaired at ten Toronto-area autobody repair […]

Canadian autobody industry leaders respond to Aviva shop fraud investigation

resident of Aviva Canada, Colm Holmes.

By CRM Staff   Toronto, Ontario — March 19, 2018 — Inspired by tow truck driver recommendations, Aviva recently led an undercover investigation into Canadian collision repair shops. The investigation, covered by CTV, found evidence that repair facilities are conducting inappropriate repairs.   The major Canadian P&C carrier crashed ten vehicles and appraised the damage […]

Aviva announces new mobile claims app

Aviva’s new app makes the claims process 20-40 percent faster.

By CRM Staff Toronto, Ontario — March 16, 2018 — In a recent press release, Aviva Canada announced the development of its new app, AvivaExpress, in partnership with Snapsheet. The app will allow customers to submit insurance claims via their cellphones. “We’re thrilled to expand our services to the Canadian market with a partner who […]

Ontario to reform auto insurance system to combat fraud and drop prices

By Tom Davis Toronto, Ontario — December 6, 2017 — Ontario has announced it will take measures to make auto insurance more affordable for the province’s 10 million drivers with its Fair Auto Insurance Plan. Announced by Charles Sousa, Minister of Finance, in Toronto on Wednesday, the plan includes “significant” reforms that will aim to […]

Canadians are ‘deeply concerned’ about insurance fraud

Aviva fraud

By Tom Davis Toronto, Ontario — November 27, 2017 — Health is better than wealth, but when you’re tricked out of money for something that wasn’t your fault it can be infuriating. This is a worry for Canadians from coast to coast who are “deeply concerned” about the amount of money that so-called “cheaters” are […]

Assessing Canada’s P&C sector in the era of radically low interest rates

Interest rates have been at extremely low levels for some time. This has wide ranging impacts on the insurance industry.

By Jeff Sanford Toronto, Ontario — February 2, 2016 — This past week Aviva Canada announced it would buy up the assets of RBC’s general insurance arm. The deal was a relatively small one for the insurance industry, with about $582 million changing hands to seal the deal. Around 575 RBC Insurance employees will become […]