Numbers Speak: J.D. Power finds drastic pandemic decline in vehicle service market, but aftermarket locations mark wins

Toronto, Ontario — With nearly every industry witnessing sometimes brutal impacts of COVID-19, the autobody repair industry is absolutely no exception—though you already knew that. But numbers speak louder than anything–and we finally have the digits demonstrating what the pandemic-related impacts look like up-close, thanks to the 2021 J.D. Power 2021 Canada Customer Service Index—Long-Term […]

Report: J.D. Power study finds consumer want ‘connected experience’

Toronto, Ontario — August 31, 2016 — A new report from J.D. Power shows consumers want a “connected experience” when it comes to automotive service. The J.D. Power 2016 Canadian Customer Service Index Long-Term (CSI-LT) Study focuses on the mechanical repair and service industry, but it seems likely that consumers will soon start to expect […]

AIA Canada launches Innovative Business series with event in Moncton

AIA Canada logo

Ottawa, Ontario — June 27, 2016 — AIA Canada is launching a new series of events designed to bring together AIA leadership, local knowledge and expertise from different government offices, business intelligence agencies and other subject matter experts. According to AIA Canada, the new Canada-wide series is designed to create a climate where innovating thinking […]

NACE offers ‘Super Pass’ for all-access

NACE logo

Houston, Texas — March 27, 2016 — NACE 2016 will come to Anaheim, Florida in just a few short months. Show management has recently announced the availability of its “Super Pass,” an all-access pass that provides entry to every significant event at this year’s NACE. The Super Pass includes two-day expo access, choice of sessions […]