Close Call: Severe tornado narrowly misses central Alta. communities, local auto repair shops see little to no claims
Calgary, Alberta — A tornado of historic proportions touched down in central Alberta over the weekend—not that anyone in the collision industry would have noticed, as it turns out that just about every repair shop in the area says they were unaffected. Tornado researchers classified Saturday’s twister as an EF4—meaning it reached a maximum wind […]
Repairers Give the Grades: Contribute to Collision Repair mag’s 2022 Insurer Report card
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Lost in the LOR: Staffing shortages, parts availability continue to boost LOR nationwide, report says
Toronto, Ontario — Enterprise has released its Q3 Length-of-Rental report which, in spite of an impressive bout of perseverance in Alberta amid several severe weather events, Canada has seen an overall increase in rental periods across the board. Nationally, rental periods increased by 5.1 days from 11.4 in 2021 to 16.5 days over the same […]
All Hail SGI : Saskatoon Hailstorm causes weekend damage, hundreds of claims filed
Saskatoon, Saskatchewan — Things can change at a moment’s notice. Evening plans can turn into overnight escapades. A drive on a whim can turn into a journey for a day. And a beautiful summer day can descend into danger and destruction. That’s exactly what happened last Saturday as a summer storm damaged many vehicles in […]
An Economical Choice: Solera renews multi-year visual intelligence, machine learning platform partnership with Economical Insurance
Toronto, Ontario — Solera has announced the renewal of its multi-year agreement with Economical, Sonnet and Family Insurance Solutions to use its visual intelligence (VI)/machine learning (ML) platform as a workflow management tool. “We are honoured to collaborate with Economical on its innovation journey. Solera’s data and technology have enabled us to deliver AI-powered solutions […]
Balancing the Books: Intact sees decrease total loss severity, Q3 2021
Toronto, Ontario — Intact Financial Corp. reported its Q3 2021 financials last week, where the auto insurer said it maintains a mid-80s combined ratio on its Canadian personal auto business, with a slight decrease in the severity of total losses. Intact said, for the third quarter of 2021, the severity of claims on auto physical […]
By the Books: PPG’s new AdjustRite estimating system Quickbooks compatible
Toronto, Ontario — In the ongoing effort toward smoother bookkeeping, PPG has announced that its new AdjustRite commercial estimating system can now integrate with both QuickBooks Desktop and QuickBooks Online. Launched on Tuesday, the AdjustRite platform aims to streamline the invoicing process by linking up with QuickBooks, a staple program for thousands of businesses across […]
Finding the ‘Sweet Spot’: Customers still crave human interaction in claims
Toronto, Ontario — Despite the uptick in virtual claims amid the COVID-19 pandemic, consumers still crave human interaction in their claims interactions, according to an April 2021 report from LexisNexis Risk Solutions. “No matter how great the technology is, consumers still want human touch when they need it,” reads the company’s whitepaper. “Consumers appreciate the […]
Claims Communication: Surveys finds Canadian millennials prefer texting with insurers
Toronto, Ontario — A new survey found Canadian millennials, people aged 25 to 45 prefer texting with their insurance providers for certain parts of the claims process and view texting as an asset in regards to selecting an insurance company. The study conducted by Hi Marley, found that 56 percent of Millennials and 52 percent of […]
Holy Hail: Calgary hailstorm caused $247 million in insured damage, according to estimates
Calgary, Alberta — The hail storm that hit Calgary over a month ago caused $247 million in insured damage, according to initial estimates from Catastrophe Indices and Quantification Inc. (CatIQ). On July 2, Calgary experienced extensive flooding of streets, underpasses, and parking lots. There were also reports of a damaged gas line, downed trees, and sewer […]
