Repairers Give the Grades: Contribute to Collision Repair mag’s 2022 Insurer Report card

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Real Trust in Artificial Intelligence: Solera report says 79 percent of drivers trust AI to handle claims process

Toronto, Ontario — A recent consumer survey from Solera suggests that people are getting more comfortable putting their trust in artificial intelligence, reporting that 79 percent of drivers would trust an AI to handle the entirety of their claims experience. Society appears to be growing more accustomed to interacting with intelligent machines, as the latest […]
The Case for Claims: CCC preaches power of AI-driven estimates

Washington, D.C. — Artificial Intelligence (AI) has made its way into almost every industry in the world, and auto insurance has been no exception. At American IT firm CCC, AI is being used every step of the way during the claims process. The company says that, because of AI, it was able to double the […]
Will AI and Virtual Claims Build a Bridge or Widen the Chasm?

A thought leadership article by Sean Carey, President, SCG Management Consulting Anyone that has spent time in and around the auto claims ecosystem recently can’t help but notice that digital and virtual auto claims processing is in vogue, so much so that Insurtech companies and insurers are releasing related new products and services into the […]