Artificial Brains or Bust: Carriers can either invest in AI or risk being stranded, says Mitchell International
San Diego, California — By 2030, more than half of current claims activities could be replaced by artificial intelligence (AI) enabled automation, according to Mitchell International’s Q2 Industry Trends Report and financial research firm McKinsey and Company. The shift toward an increased AI presence in automotive claims was no doubt spurred by the pandemic, says […]
The Current Claims Conundrum
Does AI have a place in the collision repair process? BY ALLISON ROGERS The cliché, “you never know what you have until it’s gone,” has never rung so true among the collision repairer community than it does now. The once-dreaded sight of an insurance adjuster walking up the drive used to bring a flood of […]
Pace of Progress: AI adoption grows in 2020 for American auto insurers
Chicago, Illinois — American automotive technology company CCC Information Services is reporting a more than 50 percent year-over-year increase in claims processed using artificial intelligence (AI) and deep learning. The company also reports that more than 5 million unique claims have been processed using a CCC deep learning AI solution, and the number of claims […]