The Current Claims Conundrum

Does AI have a place in the collision repair process? BY ALLISON ROGERS The cliché, “you never know what you have until it’s gone,” has never rung so true among the collision repairer community than it does now. The once-dreaded sight of an insurance adjuster walking up the drive used to bring a flood of […]

Pace of Progress: AI adoption grows in 2020 for American auto insurers

Chicago, Illinois ⁠— American automotive technology company CCC Information Services is reporting a more than 50 percent year-over-year increase in claims processed using artificial intelligence (AI) and deep learning. The company also reports that more than 5 million unique claims have been processed using a CCC deep learning AI solution, and the number of claims […]