Peaks in the Prairies: SGI sees increased claims volumes
Regina, Saskatchewan — Saskatchewan Government Insurance (SGI) is working through a period of increased claims volumes thanks to an active storm season in the Prairies. According to an email distributed by the Saskatchewan Association of Automotive Repairers (SAAR), the claims volumes over the last six-to-eight weeks have been above average. “Although the claim operations team […]
Artificial Brains or Bust: Carriers can either invest in AI or risk being stranded, says Mitchell International
San Diego, California — By 2030, more than half of current claims activities could be replaced by artificial intelligence (AI) enabled automation, according to Mitchell International’s Q2 Industry Trends Report and financial research firm McKinsey and Company. The shift toward an increased AI presence in automotive claims was no doubt spurred by the pandemic, says […]