1Collision announces new call centre and phone app

By CRM Staff

Milwaukee, Wisconsin — February 20, 2018 — 1Collision released a new app for mobile devices that integrates with their call centre to provide assistance for drivers after an accident. According to the company, the app was designed to assist motorists in finding the nearest 1Collision repair shop and beginning the repair process directly from the scene of a collision.

Jim Keller, president, 1Collision says, “We are excited to launch these tools, aimed at assisting consumers with solutions when the unfortunate happens, and also naturally creating opportunities to increase the traffic at our network locations.”

The new call centre, a function available in the app, will direct consumers through a toll free number, utilizing an advanced area locator, as well as an option to connect the caller to the 1Collision corporate office for support. The 1Collision app also assists the motorist in the collision repair process, with features such as “What to do After an Accident,” “Find a Location” and “Request an Estimate.”

To download the app, visit the Google Play Store or the App Store for Apple devices.