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Revved Up at Rivian: EV startup outlines service and collision centre strategy

Plymouth, Michigan — Electric vehicle startup Rivian has outlined a service strategy that includes “a nationwide network of Rivian-owned and Rivian-certified collision centres to handle bodywork and exterior damage,” in Canada and the U.S.

The company said it is on course to open more than 40 service centres in the coming year, with more planned in the future.

“We have also established a nationwide network of Rivian-owned and Rivian-certified collision centers to handle bodywork and exterior damage,” the company wrote on its information webpage.

Rivian first announced its plan to delve into the autobody business last fall as it teased the idea of a certified network. At the time, Rivian collision program senior manager said the company would establish its own network of service and repair centres, but rely on third-party collision centres.

Rivian builds the R1T electric truck and R1S electric SUV, both of which are set to begin delivering to Canada in Nov. 2021.

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