Remote Assistance: Opus IVS awarded patent for pass-thru remote diagnostic system

Detroit, Michigan — Opus IVS has been awarded patent for a pass-thru remote diagnostic system. The invention was originally created by Bluelink, however, Bluelink was acquired by Opus IVS in 2019 with a patent priority date of September 2010. 

For the past two decades Bluelink has been a pioneer in creating innovations that would allow a technician to remotely diagnose a vehicle using J2534 and other standards. 

“Simply having access to scan tools and software in today’s service bay is no longer enough. Efficient delivery of manufacturer recommended diagnostic software, procedures, and technical assistance is critical today to ensure safe and proper repairs,” says Bob Beckmann, Strategic Technologies for Opus IVS and founder of Bluelink.

The technology that was originally developed by Bluelink has been used by Opus IVS to deliver diagnostic repair guidance and programming services remotely from seven call centres with hundreds of expert technicians.

“Opus IVS employs a number of technologies to deliver OE diagnostic capabilities, flash programming, support, and pre/post scanning to aftermarket mechanical and collision shops. The Bluelink technology has allowed us to increase our brand coverage and speed at which we can help customers. I am very proud of the Bluelink founders for this achievement, and look forward to the continued innovations with them now on the IVS engineering team,” says Brian Herron, president of Opus IVS.

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