EV Repair Guide for the Insurance Industry: An Introduction to Tools, Equipment, Training and Procedures
EV claims are appearing on adjusters’ desks with increasing frequency, yet training has not kept pace with the technical realities of these repairs. Estimates, approvals, and required procedures look very different once high-voltage systems and calibrations are involved and training hasn't kept pace with that reality.
BEV claims rose 24% year-over-year in Canada in 2025. British Columbia leads the country at 8.48% of all repairable claims, with Québec close behind at 8.21%. These files are only going to become more common.
To help insurance professionals navigate them with confidence, the team behind Canada's best-read collision industry trade magazine has released a free guide built specifically for adjusters, appraisers, and claims professionals. Inside, you'll find:
- What diagnostic scans, sensor calibrations, and battery assessments look like on an estimate
- Why every EV collision repair is governed by OEM procedures — and what that means when you're reviewing a claim
- An overview of the tools and certifications a shop must have before it can legally and safely perform high-voltage work
- Current 2025 claims data from Mitchell International, CCC Intelligent Solutions, and the Insurance Bureau of Canada
If you're seeing EV claims more often and want a reliable starting point, this guide was written for you.
Who it is for:
Insurance adjusters, appraisers, and claims professionals who are seeing electric vehicle claims more often and want a reliable starting point.
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