Auto Insurance: Page 59

Sledgehammer to the Slammer: Ex-body shop owner found guilty of purposely damaging customers vehicles

Worcester, Massachusetts — A former bodyshop owner in the U.S. has now pleaded guilty to 18 counts of insurance fraud for using mallets, sledgehammers and wood to cause more damage to customers’ vehicles in a case of insurance fraud. Adam Haddad owned Accurate Collision in Worcester, and his security cameras caught him on tape purposely […]

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Cheque Yourself: More than half of Canadians may have missed out on auto insurance discounts amid the pandemic

Toronto, Ontario — Although many Canadians have been driving less throughout the pandemic, more than half did not reach out to their insurer to inquire about discounts or changes to their policies, according to a new survey by RateHub.ca. Only 38 percent of the 1, 300 Canadians who were surveyed said they reached out to […]

Allstate Aboard: Ryan Michel appointed Chair of Board for Insurance Bureau of Canada

Toronto, Ontario — The Insurance Bureau of Canada (IBC) recently elected Ryan Michel, president and CEO of Allstate Insurance Company of Canada as the Chair of its Board of Directors. “Through IBC, we will continue to engage governments and stakeholders to turn challenges into opportunities to benefit Canadian consumers. I look forward to continuing this […]

The ‘New Normal’: CIECA webinar guest says industry should not ‘fight’ AI

Toronto, Ontario — On Thursday, CIECA held a webinar on the future of AI in the collision repair industry. Driaan du Toit, vice president of strategy and development at Solera hosted the webinar, alongside Evan Davies, Solera’s chief technology officer (CTO). The two covered a variety of topics ranging from the impact of COVID-19, to […]

Rebate Renewal: ICBC issues second COVID-19 rebate

Victoria, British Columbia — ICBC is issuing a second COVID-19 rebate in recognition of lower claims costs due to fewer crashes during the COVID-19 pandemic. ICBC will start distributing rebates averaging $120 per policy in mid-July, returning approximately $350 million in additional rebates to 2.94 million customers. This builds on the first COVID-19 rebate of […]

No Longer Hidden: FSRA warning consumers Hidden Ace Brokerage is not licensed to conduct insurance business in Ontario

Toronto, Ontario —It has come to FSRA’s attention that Hidden Ace Brokerage is conducting an auto insurance business without a licence to sell. The Financial Services Regulatory Authority of Ontario (FSRA) is warning consumers that Hidden Ace Brokerage is not licensed by the Registered Insurance Brokers of Ontario (RIBO) and is not licensed as […]

Artificial Brains or Bust: Carriers can either invest in AI or risk being stranded, says Mitchell International

San Diego, California ⁠— By 2030, more than half of current claims activities could be replaced by artificial intelligence (AI) enabled automation, according to Mitchell International’s Q2 Industry Trends Report and financial research firm McKinsey and Company. The shift toward an increased AI presence in automotive claims was no doubt spurred by the pandemic, says […]

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Klein On Claims

SGI introduces new position to improve communication between the company and the auto repair industry BY MADDY KYLIE Over the past year, repair shop partners have shared concerns with some of SGI’s processes, including not always having the ability to receive timely responses from them. In response, Saskatchewan Government Insurance (SGI) introduced a new position— […]

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To be Fair: New ICBC Fairness Officer role approved

Victoria, British Columbia — The Insurance Corporation of British Columbia (ICBC) has created a new position focused on ensuring the corporation makes “fair” and “transparent” decisions related to its newly launched enhanced care plan. With the introduction of ICBC’s new Enhanced Care coverage on May 1, 2021, any British Columbian injured in a crash will […]

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Insurance News

A MASS-IVE STATEMENT The Alliance of Automotive Service Providers of Massachusetts (AASP-MA) has issued a statement confirming it will represent both direct repair program (DRP) and non-DRP shops, while simultaneously calling DRP conditions a “detriment to [the] industry” in its position statement. “AASP-MA is a pro-consumer association representing all collision repairers and mechanical repair shops, […]

INSURANCENIBS

One Person’s Gain, is Another’s Loss: SGI submits proposal that will see decreases for some customers, increases for others

Toronto, Ontario — After sending out rebate cheques, SGI submitted a proposal to the Saskatchewan Rate Review Panel (SRRP) for a revenue-neutral rate rebalancing, which would result in increases for some customers and decreases for others. If approved, rates will be rebalanced so that each vehicle group pays a “sufficient” amount to cover the cost of […]

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A Bigger Slice: Intact completes acquisition of RSA Insurance

Toronto, Ontario — Intact Financial Corporation, one of the largest auto insurance providers in Canada announced today that, together with Tryg A/S, it has completed the acquisition of RSA Insurance Group plc. “Bringing together Intact and RSA will expand our leadership and accelerate our strategy as we continue to focus on outperformance across our business,” […]

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