Toronto, Ontario --  March 13, 2019 -- All week, Collision Repair has been highlighting key findings from of a major report from AutoHouse Technologies on the performance of Canadian collision facilities in 2018. Today, in the final part of the series, we take a closer look at some of the big takeaways from the report's look at that most important of collision facility metrics -- touch times.

In its in-depth analysis of the Canadian collision industry, AutoHouse Technologies found that the average touch time at the average facility remained unchanged in 2018, at 2.6 hours.

Geography, it appears, has a significant impact on touch times. In Western Canada, the average touch time is 2.2 hours, compared to 2.8 in the east. 

For more information on how the origin of a vehicle impacts touch times, and the touch time at the top ten percent of performers is, check out the full report.

To download your full version of the 2018 Benchmark Report today, visit

For more information on AutoHouse Technologies and generis, visit


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