By CRM staff
Toronto, Ontario -- February 4, 2019 -- It all began in the year 1969 when Lou Dupont started up his own collision and mechanical repair business and called it Lou’s Auto Body. Lou was known for his quality service, and during the 1980s the shop became well known as the first in Calgary to offer a courtesy car fleet service. Since then, CSN Lou’s and the man behind it are now legendary in the city.
When Lou passed away in 2012, the business was passed down to his son, Steven Dupont. According to Steven, the key to having a successful business for 50 years is “always putting the customer first and keeping a good name within the community.” The iconic auto body shop has always stood by the principle of “first class or not at all.”
What started as a small, two-stall body shop has now grown to a 24,000-square foot state-of-the-art facility, making it one of the largest repair centres in Calgary. Located in Inglewood, also known as Calgary’s oldest neighborhood, Steven says the location of the shop couldn’t be any better. CSN Lou’s is right near a major highway, in plain sight of drivers coming through.
To celebrate this milestone, CSN Lou’s decided to contribute a donation of $5,000 to the charitable organization across the street from the shop, the YWCA, a cause that assists women who are experiencing difficulties with poverty, violence, and overall inequality. Steven says they have been donating to this organization for years contributing more than $25,000 to date.
“Steven is incredibly generous,” says Kari Barton, CSN Alberta regional manager. “Not only does CSN Lou’s contribute to causes in its local community, but Steven also received recognition at the 2018 CSN annual conference for being one of the largest single donors to CSN’s national charity of choice, Make-A-Wish Canada.”
Steven is very proud to have reached this milestone and to be carrying on his father’s legacy, but he says he doesn’t want to get lost in the milestones. “It’s exciting to have 50 years, but 51 years still has to be treated like 50. We still need to focus on repairing cars with quality and care.”
Adding another accomplishment to its docket, 10 years ago Lou’s Auto Body joined the national CSN Collision Centres network and re-branded as CSN Lou’s. “Steven and the entire team at CSN Lou’s are leaders in the field of collision repair,” says Flavio Battilana, chief operating officer, CSN Collision Centres. “They have strong roots in their local community, but their efforts are felt nationally. CSN is very proud and fortunate to have CSN Lou’s in our network.”
For more information on CSN Lou’s visit https://csninc.ca/lous-calgary.