The repair team at CARSTAR Red Deer.
By CRM Staff
Red Deer, Alberta -- February 8, 2018 -- The CARSTAR location in Red Deer officially earned the I-CAR Gold Class accreditation on Tuesday. In doing so, it joins a league of outstanding collision repair facilities. 
“The tremendous team at CARSTAR Red Deer understands what customers have gone through, and they work tirelessly every day to ensure they provide premier service with industry leading repairs in an effort to alleviate any customer worries,” said Darryl Hemstreet, co-owner, CARSTAR Red Deer. “Getting the certification was a large undertaking, but worth it, as now everyone knows that we provide Gold Class worthy collision repairs.”
Darryl runs the shop alongside his brother Brian Hemstreet. According to the pair, their co-owned CARSTAR location has been a trusted staple of the community for over 20 years. Both brothers have remained true in their commitment to operating standards and customer service, and show an ongoing investment in advanced repair technology, which is what inevitably earned them this certification.
“We’re proud to have CARSTAR Red Deer recognized as one of the top collision centres in Canada,” said Michael Macaluso, president, CARSTAR North America. “Across the country, customers and our insurance partners can rely on CARSTAR to deliver this highest quality collision repair and excellent customer service.”
The Gold Class recognition is the highest role-relevant training achievement recognized by the collision repair industry. It is estimated that only ten percent of repair shops currently meet the rigorous Gold Class standard. The I-CAR Professional Development Program provides collision repair and insurance businesses with a reliable training framework for acquiring Gold Class and maintaining up-to-date knowledge and skills that contribute to proper repairs, improved business performance and risk reduction.
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