Toronto, Ontario -- January 15, 2014 -- Audatex Canada has entered into a new long-term strategic partnership with RSA Canada, the country's third-largest property and casualty insurer.
Audatex Canada says the collaboration streamlines RSA Canada's entire claims handling process, replacing multiple tolls and software programs with Audatex Canada's end-to-end suite of software. By standardizing workflow and procedures across all RSA Canada companies, Audatex Canada says the software will create uniformity and time savings, ultimately leading to faster service for consumers.
"This solution enables RSA Canada to leverage its size and scale to provide even better service to our customers and helping them get back to normal faster after a claim," says Irene Bianchi, Senior Vice President, Claims, Corporate Services & Strategic Sourcing for RSA Canada.
A statement from Audatex Canada says that achieving cost-effective claim resolution through the use of technology will benefit both partners and consumers.
"The partnership will condense cycle time, saving customers time. Also, using our analytics will help RSA make better business decisions and optimize operations, including customer service," said Anthony Giagnacovo, Managing Director of Audatex Canada.