Collision Repair 21#6

Collision Repair Collision Repair 21#6

THE (F)LAW OF AVERAGES

‘Average’ should be a four-letter word Column by GREG HORN Averages can be very misleading when used to compare different, or when there are numerous outliers in the data. The problem is that the collision industry has historically measured performance in averages: Average paid claim severity, average percentage of parts dollars by part type and […]

December 22, 2022

WHAT DID I SEMA?

A glimpse into the future Column by STEFANO LIESSI The AAPEX/SEMA Show is one of the largest automotive trade shows in the world. Held annually in Las Vegas, Nev., it consistently draws a crowd of more than 100,000 car enthusiasts and industry insiders. If we narrow in on the collision industry, I will hazard a […]

December 22, 2022

HERE AND NOW

It’s time for serious change—are you in? Column by TOM BISSONNETTE In the past six years I have seen more change to the collision industry than I ever did in my first 30 years. I am not sure that I would be enjoying the business as much now as I did a short time ago. […]

December 22, 2022

TOM BISSONNETTE article

TIME FOR A RETHINK

Never let your hubris get the best of you Column by JAY PERRY As Einstein is attributed to have said, “Doing the same thing over and over expecting a different result is the definition of insanity.” He didn’t really say it, but I believe he believed it. Leaders fall into the trap of continuing to […]

December 22, 2022

Collision Repair

INSURER INSPECTION

Autobody’s 2022 appraisal on insurer practices Story by ALLISON ROGERS It takes two to make a thing go right. It also takes two to make it outta sight. And, in our case, it takes two parties to ensure a customer leaves the repair centre with a safe, reliable, pre-accident condition vehicle. Collision Repair magazine has […]

December 22, 2022

Collision Repair

GLASS ON THE GO

The considerations of mobile repair work Story by MAX REID As a host of economic hurdles continue to put pressure on Canada’s repair shops, what other revenue streams could you explore? For most of the body shop industry’s recent history, the struggle has been how to bring more and more services in-house—first paint, when it […]

December 22, 2022

Collision Repair

SAAR – KEEPING IT KLASSY

Henry Klassen, location manager of CSN Klassen. KEEPING IT KLASSY Henry Klassen says the people of Swift Current, Saskatchewan love their local Junior Hockey Club, the Swift Current Broncos, but there are numerous recreational options for all ages at an affordable price. The city of a little more than 16,000 has anything a prospective employee […]

December 22, 2022

SETTLE DOWN IN SASKATCHEWAN

The prairie province offers collision repair opportunities as far as the eye can see If you ask Canadians from outside the prairies about Saskatchewan, many will give the misguided response that it’s so flat out there that there is nothing to see. Any born and bred Saskatchewan resident knows it to be the opposite—there’s plenty […]

December 22, 2022

Collision Repair

RISEN FROM THE SHOP FLOOR

Sam Mercanti’s Lessons from an Entrepreneur Many in the global collision industry recognize the name Sam Mercanti.The Italian-born businessman came to Canada with his family as a child.. He was raised in a bodyshop setting and, in adulthood, went on to helm one of Canada’s most successful collision repair franchises. But there’s far more to […]

December 22, 2022

Regulatory Changes

RIGHT TO REPAIR AND YOUR BUSINESS

Corporations are using digital locks to create their own networks—and consumers are fighting back Story by KATE NG While repairability in the past was dictated by the tooling at your disposal and your knowledge, digital locks have quickly created an impassible barrier for the average person. A security expert might find workarounds, given enough time […]

December 22, 2022

Right to repair img

Collision Repair

JUMPING IN FLEET FIRST

Frank Dias and Maria Rossetti take the randomness out of repair Story by MAX REID Many people enter the collision repair industry for some sense of excitement; a career where they know that no day will be exactly like the one that came before. As a daily news outlet, we here at Collision Repair […]

December 22, 2022

Collision Repair

THE SASKATOON CIRCLE

The current and former Parr partners along with their PPG Team. From left to right, Brayden Neufeld, Chelsea Stebner, Shane Desrosiers, Don Pogoda (former employee and Partner), Tom Bissonnette, Paul Carroburg (former employee; now PPG territory manager for British Columbia) Front Row: Don Swick (former employee, now PPG’s National Account Manager—also known as “The Don […]

December 22, 2022

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