Toronto, Ontario – With the financials of many Canadians being in a state of uncertainty as a result of the COVID-19 pandemic, drivers are looking for reliability and quality customer service above all else when seeking services for their vehicles – an upcoming webinar from The Great Canadian Aftermarket Trade Show will show shop owners how to boost their J.D. Power Customer Satisfaction scores.
As part of their ongoing Virtual Conference Series, J.D. Power automotive practice lead J.D. Ney will dive into the what the biggest impacts are to a shop’s score are and how best to bump up your standing among the competition.
The webinar is currently scheduled for 9:30 a.m. EST on Friday, registration can be found here.
