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Response 1

1 year 5 months ago #17 by Charlie
Replied by Charlie on topic Response 1
The need for high production shops to maintain the quality and not compromise for any reason. That and unrealistic repair times. I don't care if it is anonymous or not. We need to have real discussion with real people.

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1 year 5 months ago #18 by Charlie
Replied by Charlie on topic Response 1
Industry needs a pay raise immediately, be rid of micro managing, communicate with adjusters by phone,be rid of cycle times will produce better repairs less stress to employees and management with out the stress of paying extra rental days

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1 year 5 months ago #19 by Charlie
Replied by Charlie on topic Response 1
Insurance relationships - the control, their unreasonable expectations regarding cycle times, proper repair procedures and payment of same, parts useage. Stagnant labor rates not reflective of the cost of doing business and realizing a profit. Always looking to tell us how to run our business' when they don't even know how to run theirs properly.

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1 year 5 months ago #20 by Charlie
Replied by Charlie on topic Response 1
The lack of backbone within the industry. Too many shops are willing to back stab their competitor to get a job and it is ruining our industry. It has set us back 15 years lately because shops are slow and will do anything to survive including reducing door rates that we have fought so hard to increase.

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1 year 5 months ago #21 by Charlie
Replied by Charlie on topic Response 1
The behaviour of insurance companies

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1 year 5 months ago #22 by Charlie
Replied by Charlie on topic Response 1
Getting the rates more reflective on what it cost to run a shop

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