By Josh White
Mississauga, Ontario — June 6, 2017 — CSN COLLISION CENTRES recently held its Ontario Regional Meeting in Mississauga. Like other CSN Regional Meetings, many topics were covered regarding CSN’s future, including discussion on insurance relations, marketing, current operations and the use of technology within CSN locations.
These regional meetings offer the opportunity for CSN shops to meet their regional management team, giving a space to discuss the future of CSN with those working in it. Meetings such as these give a voice to those working on the front-line operations of the company. Here employees at all levels can share comments, concerns and ideas to keep CSN moving forward.
With roughly 75 CSN corporate staff and CSN shops at all levels in attendance, there is a clear interest in what the meetings offer.
“We had an excellent meeting with wonderful guest speakers talking about their area of expertise. This created dialogue for the owners and managers in the company,” said Ontario Regional Manager Derek Bennie.
The guest speakers include Federated Insurance’s Teed Burns, presenting on insurance policies, relations, and coverage. In addition to Burns, CSN’s own staff were also included, discussing topics ranging from 2017 Goals and Initiatives to an overall future vision of CSN.
“We are always looking to keep the format of the meetings fresh,” said Bennie. “We try to get speakers from a variety of topics; finding different ways to make shop owners better customer service leaders in the community.”
Moving forward, CSN is looking to implement more training opportunities in future regional meetings. The next regional meetings across Canada will be held this fall.
For more information, please visit csninc.ca.