THE GOOD, THE BAD AND THE UGLY

We’re talking about salvage auctions Column by STEVE FLETCHER Auto recyclers rely on a steady flow of total loss vehicles from the insurance industry to secure their inventory of parts to provide to collision repairers and insurers—ideally to lower cycle time and severity and prevent further total losses. The balancing of interests in this mini-circular […]

AT THE INTERCHANGE

Sometimes letting go is easier said than done Column by TOM BISSONNETTE It took 10 years of persistent consistent work to get the shop to an acceptable level of profitability. Having decent sales volume over the $3 million mark was probably the biggest reason for the increase. Our gross profit numbers were not in the […]

PROCEDURALLY SPEAKING

When all else fails, follow the instructions Column by STEFANO LIESSI As stated in many ways, the only constant in life is ‘change.’ With technological advancements, we see a monumental amount of change around us, and the collision industry no exception. So, what do we do to enable our day-to-day life to accommodate these changes? […]

GETTING THE SHINE BACK

Part Three: A recipe for value Column by JAY PERRY In this issue we will round out our conversation on the third of the three fundamentals to ensure the customer transaction is going to end on a good note. This is price. Most people make the mistake of thinking this is the most important of […]

SLIM PICKINGS

Column by CHELSEA STEBNER I was chatting with a recruitment specialist friend, who explained to me the reasons behind the people shortage in our world. It’s not only COVID that has affected this crazy shortage that we’re all experiencing. It’s many things. Jobs requiring “in-person” help are the hardest to fill. I mean, after many […]