THE OXYMORON OF ARTIFICIAL INTELLIGENCE
As my mom would say, think before you do Column by STEFANO LIESSI We have come to the close of 2021, the Christmas season soon upon us, a time for humanity to put some extra effort forth to appreciate one another. The past two years have delt some definite challenges to many in the industry, […]
ON THE UP
The road to greatness is never without trial Column by TOM BISSONNETTE I don’t want it to sound like everything was perfect at Dodge City. We still had our challenges dealing with employees, customers and insurance companies just like everybody else. Sometimes we were our own worst enemy. This was in the days of shops […]
IN PURSUIT OF THE IMPOSSIBLE
Take a moment and be grateful—life’s all about balance Column by JAY PERRY This time of year, I always find the subject of balance comes to mind. The Thanksgivings have passed, and we are approaching the Holy Days at the end of the calendar year. Each of these events makes us more mindful of gratitude. […]
CRUSHING COMPLAINTS
Trois Riveries estimator put through the wringer to see license reinstated Story by ALLISON ROGERS Trois-Rivières, Québec estimator Stéphane Lachance can finally breathe a sigh of relief after a lengthy deliberation process regarding a complaint Intact Insurance filed against him last year. On September 14, the Mouvement Carrosiers Québec (MCQ) announced a “total victory” for […]
PARR FOR THE PEOPLE
Parr Autobody recognized as cornerstone donor for RMHC Saskatchewan By ALLISON ROGERS Saskatoon’s Parr Autobody has been recognized by Ronald McDonald House Charities of Saskatchewan (RMHC) as a cornerstone donor, donating more than $60,000 to the charity’s efforts for sick children and their families over the yearslong partnership. Parr Autobody has participated in several initiatives […]
SIGNED, SEALED, DELIVERED
Collision repairers give the grades to Canadian insurers Story by ALLISON ROGERS The relationship between collision repairers and insurance adjusters is a lot like a peanut butter-and-jelly sandwich. The insurers are the peanut butter, while the repairers bring the sweet skills to the mix as the jelly. A PB and J sans jelly just doesn’t […]
HOOD AS GOLD
FinishMaster crowns HoodMaster 2021 champs Story by MAX REID When you get your car back from the shop, refinished in that dangerous beige you like, the phrase ‘work of art’ might not necessarily always come to mind. Sure, there’s work that goes into making the paint even, and they have to mix it to get […]
BEFORE YOUR EYES
Story by ALLISON ROGERS Mercedes-Benz Canada introduces interactive remote support system Have you ever found yourself elbow-deep in a repair job, wishing the solution to your challenges would appear before your very eyes? Well, thanks to Mercedes-Benz Canada, that could soon be a reality for you and your staff. In October, Mercedes-Benz Canada announced the […]
BOYD’S TECHNICAL TACTICIAN
The Tale of Scott Sieppert’s Assent When Scott was about to graduate from High School in 1996, he has his eyes set on becoming a mechanic. But after months of searching for someone to take him on as apprentice, he grew frustrated; and that’s when Ken Friesen stepped in. Ken entered Scott’s life and offered […]
HOT SWATCHES
BASF releases 2021-2022 Automotive Colour Trends Collection Story by MAX REID Societal change marked the theme for Asia Pacific’s BASF-dictated colour trends this year. Mobius, Asia Pacific’s key colour for 2022, offers a deep silver-blue hue designed to evoke innovation and “higher levels of understand in our diverse world,” said BASF. China’s key colour—Knowing Ignorance—appears […]
