THE GAME OF WORK

It’s all about fueling the fun Column by TOM BISSONNETTE … CONTINUED FROM Issue 20#3 We still had our share of challenges getting the new shop up and running at Dodge City. People were getting used to working with each other, equipment still needed to be set up and required training. Production systems and administrative […]

EVALUATING EXPECTATIONS

You know what they say about assumptions Column by JAY PERRY Believe it or not, there is a solution to frustration you experience as a businessowner. It may be simple, but it’s by no means easy. When you look at any problem the best approach to a solution always involves an evaluation of the background—the […]

TIME TO CELEBRATE WE ARE OEM CERTIFIED

So…now what? Column by STEFANO LIESSI As with many of you, part of my day involves a generally quick perusal of some social media sites, mainly LinkedIn and Instagram. The rest I generally feel contribute less than nothing, and at times such is the case for the two I mentioned, but that is a story […]

THE EVOLUTION OF AUTOMOTIVE MARKETING

How Looking Back Can Drive Change Column by VENESSA DI VITO Despite working in the industry for almost 20 years, I have never taken the time to look back and observe how far we have come and how much we have evolved over such a short period. When I began writing this article, my research […]

CHANGE

Coping with the only constant in collision repair Column by CHELSEA STEBNER Change; if you’re green you’re growing—if you’re ripe, you’re rotten. It’s a silly saying but it’s true. Another tried-and-true cliché: if the rate of change on the outside is greater than the rate of change on the inside, then the end is near. […]

MIC CHECK, 1-2, 1-2

How do you lend an ear? By ALLISON ROGERS What’s your take on critical feedback? Are you willing to listen to outside observations, or are you more of the “OPINIONS GO HERE” sign over the trash type? Hint: one of these archetypes will always do better than the other. When it comes down to the […]

FORGING AHEAD TOGETHER

ProColor Collision North York will always be home for the Prochilos Story by MAX REID When you stop to think about it, much of who we become as people is informed by our Saturday mornings. After a grueling five-day elementary school week, Saturday is the only day that truly belongs to you as a kid. […]

SEE YOU AT SEMA

The lights of Las Vegas are calling—will you answer? BY DARRYL SIMMONS It’s almost the most wonderful time of the year—that is, in the minds of automotive aftermarket professionals. There is less than a month until the 2021 SEMA Show. In 2019—the last time the Collision Repair mag team walked the SEMA Show floor—the world […]