Klein On Claims

SGI introduces new position to improve communication between the company and the auto repair industry BY MADDY KYLIE Over the past year, repair shop partners have shared concerns with some of SGI’s processes, including not always having the ability to receive timely responses from them. In response, Saskatchewan Government Insurance (SGI) introduced a new position— […]

Sticky Situation or Success Starter?

KecoTabs’ Brock Birky talks glue pull repair BY DAVID DICENZO Innovation is critical to all industries. In the automotive body world, the introduction of techniques like Glue Pull Repair (GPR) has changed the game. GPR’s roots are in Paintless Dent Repair, originating in the backyards and garages of ambitious individuals looking for creative solutions to […]

All Hail Paintless Dent Repair

The rise of PDR BY DAVID DICENZO Domenic Serra vividly remembers the need to prove himself in the early stages of the Paintless Dent Repair industry. Serra, the founder of Alberta-based PDR Canada, was back in his hometown Hamilton, Ontario in the mid-1990s when the concept of fixing car dents–typically from hail–was becoming more mainstream […]


Summer 2021 could be a busy one BY MADDY KYLIE A survey conducted by the Tire and Rubber Association said 61 percent of drivers are planning a summer road trip or a drive to a vacation destination, while, among younger drivers aged 18 to 34 and 35 to 44, that number jumps to 70 per […]